Whether you are starting a campaign, donating to a cause or have a question about our policies, we are here
to help. Choose the channel that best matches your request, or use the contact form below.
Support for fundraisers & donors
Questions about payouts & verification
Trust & Safety, policy and general inquiries
✉️
Primary support email
For most questions about accounts, campaigns and donations.
Email us at support@golddonate.com.
Include your full name, account email and a link to any relevant campaign.
Do not share passwords or full payment card numbers in your message.
Who should I contact?
Pick the option that matches your situation so we can review and respond more efficiently.
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For donors
Questions about a donation
If you have a question about a donation, a receipt or a specific campaign you supported, please include
your transaction details and the campaign link.
For questions about creating, editing or managing your campaign, payouts or verification requests, include
your campaign URL and any error messages you see.
For questions about our Terms of Service, Privacy Policy or other legal documents, please include which
policy you are asking about and your specific question.