GoldDonate · Refund Policy
Refund Policy
This Refund Policy explains how refunds are handled on GoldDonate, a donation-based crowdfunding platform operated by Boreyroth Group, Inc. in the United States.
Donation-Based Platform
Donations made on GoldDonate support campaigns voluntarily. Most donations are final once completed.
Refund Conditions
Refunds may be granted only in limited situations aligned with platform rules and applicable laws.
Protection & Integrity
GoldDonate works to ensure donations are used as intended and handles refund reviews with care.
Summary
- Donations are voluntary and typically non-refundable.
- Refunds may be considered for duplicate donations or clear processing errors.
- Refunds may also be reviewed if a campaign is removed for policy violations.
- Approved refunds are returned by the same payment method when possible.
- Each refund request is reviewed individually based on available information.
Complete details are provided below.
2 When Refunds May Be Considered
GoldDonate may review refund requests in the following situations:- Duplicate donations made in error;
- Incorrect donation amounts submitted accidentally;
- Unauthorized transactions reported by the account holder;
- Processing errors or technical malfunctions;
- Campaign violations where GoldDonate removes or restricts a campaign for breaking platform rules.
3 When Refunds Are Not Available
Refunds cannot be issued when:- The donation was made intentionally and successfully;
- The donor has changed their personal opinion or expectations;
- The campaign continues to operate in accordance with platform rules;
- The funds have already been transferred to the fundraiser except where required by law.
4 Refund Request Process
Donors may submit a refund request by contacting GoldDonate Support. To evaluate a request, we may ask for:- The donation date and amount;
- The email used and transaction ID, if available;
- A brief explanation of the issue or error;
- Any supporting information relevant to the request.
5 Refund Method
Approved refunds are typically issued using the same payment method used for the original donation. Refund timing depends on the payment provider, bank or card issuer involved in the original transaction.6 Campaign Removal & Refund Reviews
If GoldDonate restricts or removes a campaign for violating policies, associated donations may be reviewed. Refund eligibility depends on:- The status of the funds;
- The nature of the violation;
- Whether payouts have already occurred;
- Any legal requirements related to funds already disbursed.